When will i RECEIVE
my order?

All of my items have a specific processing time outlined in each description. Processing is the time it takes me to make your item, package it and get it off to the post office. Shipping can then take up to 2 weeks to the USA and Canada.

Will I see a proof?

CUSTOM STAMPED ITEMS: Yes, within 2 business days.

PAPER BAGS: Nope. Be sure to include your names with the correct spelling and double check the date you leave for me (for real!). I copy and paste to avoid errors and format to match the design you see on the item photos and description. If for any reason I’ve made some kind of error (none so far) I will replace your items and reship at no charge, but if the mistake was not on my end I cannot offer a refund or exchange on a custom item, so please be sure to double and triple check for errors before sending.

I saw this cool design on Etsy/pinterest/instagram, can you do it for me?

Nope. Sorry, I don’t copy other designers’ work and encourage you to try and find the source for the pieces that you love. I’ve got a ton of designs available though, so I hope you can find something you love in my shop!

Orders are shipped from Ontario, Canada. Orders within Canada are shipping via Canada Post. Orders to the USA are shipped via ChitChats Express Courier to the US boarder and then continue on via USPS. Orders over $20 include tracking.

Where is my order?